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Privacy Policy

Privacy Policy

At Oshi Casino, we respect your right to control and protect your personal data. This Privacy Policy outlines how we collect, use, store, and disclose information when you interact with our platform.

Personal Information Collected

When creating an account or using our services, we may ask for the following types of personal information:

  • Contact details
  • Username and password
  • Date of birth
  • Location

We collect this data to ensure that you meet the minimum age requirements for accessing our platform. We also need your contact details to communicate with you about various aspects of your account.

Account Registration Information

When you create an account, we store information such as:

  • Username and password (hashed for security)
  • Account type
  • Date of birth

We use this data to verify the authenticity of your account and protect your identity online.

Device and Browser Information

To provide a better user experience, we collect technical details about the device and browser you use. This includes:

  • Device type (smartphone, tablet, computer)
  • Operating system
  • Browser version
  • Screen resolution

This information helps us to understand how users interact with our platform and identify areas for improvement.

Usage Analytics and Behavioural Data

We also collect data on your usage of the platform, including:

  • Game or service interactions
  • User engagement metrics (e.g. session duration)
  • Browsing history within the platform

This type of information helps us to create a more tailored experience for users.

Cookies and Tracking Technologies

To improve user experience, we use cookies and other tracking technologies to remember settings and preferences. These include:

  • Session ID
  • Login cookie
  • Preference cookies (e.g. language selection)

You can control the types of data that are collected through these means by adjusting your browser settings or opting out using our tools.

Communication Preferences

When you create an account, we may communicate with you about important platform updates and related promotions. You have the option to:

  • Receive marketing emails (including promotions)
  • Turn off notifications for specific events
  • Customize communication preferences

Your choices will be respected unless mandatory communications are required by law or regulation.

Data Storage and Retention

We maintain your data securely on our servers, using industry-standard encryption methods. We retain user information as long as necessary to provide services and protect against potential security threats.

If you wish to request deletion of your account or correct any personal information, please submit a query through the platform's support channels.

Account Security

To prevent unauthorized access to your account, we recommend:

  • Using strong passwords
  • Keeping sensitive data secure and away from our servers

For more detailed security measures, please consult our Help Center for guidance on maintaining a secure account environment.

Data Protection Principles

Our commitment to protecting user personal information includes the following fundamental principles:

  • Confidentiality: we keep your data private
  • Data minimization: we only collect what's necessary for platform functionality and regulatory compliance
  • Legitimacy of processing: our actions are lawful, transparent, and reasonable

We respect the right of individuals to access their own data or have it erased.

Age Restrictions and Minor Protection

Oshi Casino is designed for users aged 18+. We follow local laws regarding minor protection by requiring account holders to provide evidence that they meet minimum age requirements.

Please be aware that some regions may not allow access by minors. As per the platform's terms of service, parents or guardians must verify their consent for any accounts held in their name by a minor.

Compliance with Privacy Regulations

We commit to maintaining compliance with regional and international privacy laws (including GDPR). If you believe our handling of your data is inconsistent with these principles, please contact us directly.

Platform Monitoring for Security and Fraud Prevention

Our servers are monitored regularly for signs of security threats or malicious activity. To maintain the integrity of user interactions:

  • We log certain operational details
  • User engagement patterns are reviewed to prevent abuse

These actions prioritize protecting platform users' trust and resources.

Data Usage Analytics

Oshi Casino uses various analytical tools, including aggregated statistics on usage trends and game performance metrics. This allows us to improve your experience as a user without retaining personally identifiable information.

In summary:

  • We store encrypted personal data securely for minimum periods required by law.
  • We maintain an opt-in policy for marketing communications.
  • User preferences control exposure of platform activities (cookies) where possible.
  • Secure encryption methods protect against unauthorized access or misuse.